Welcome to Intelligent Web Developers! Above all, we value your trust and satisfaction above all else. Our Refund and Returns Policy is designed to ensure that your experience with our services is as smooth and pleasant as possible. Please take a moment to familiarize yourself with our policy.
1. Refund Policy
1.1 Eligibility for Refunds
We understand that situations may arise where you might seek a refund for services provided by Intelligent Web Developers. Therefore, refunds are eligible under the following circumstances:
- Service Non-Delivery: If we are unable to deliver the agreed-upon services within the specified timeframe due to unforeseen circumstances or technical issues, in that case, you may request a refund.
- Service Dissatisfaction: If you are not satisfied with the quality of the delivered services and can provide reasonable evidence of the shortcomings, you may request a partial or full refund.
1.2 Refund Process
To initiate a refund request, please follow these steps:
- Contact our customer support team within 7 days of service delivery to express your concerns and reasons for the refund request.
- Our team will review your request and the associated evidence and will work with you to find a satisfactory resolution.
- If a refund is approved, the funds will be processed using the original payment method within 14 days of approval.
2. Returns Policy
2.1 Eligibility for Returns
At Intelligent Web Developers, we are committed to delivering services that meet or exceed your expectations. While services provided are not typically subject to returns, what so ever, we recognize that exceptional circumstances may arise.
- Service Errors: In the rare event that our services contain errors that directly impact the functionality or performance of your website, please contact us immediately for a resolution.
2.2 Returns Process
To address service errors or issues, please follow these steps:
- Contact our customer support team within 14 days of service delivery to report the specific errors or issues you have encountered.
- Our team will thoroughly assess the reported issues and work diligently to correct them in a timely manner.
- We will provide you with updates on the progress of resolving the issues and seek your input throughout the process.
3. Contact Us
If you have any questions or concerns about our Refund and Returns Policy, or if you need further clarification, please contact our customer support team at support@intelligentwebdevelopers.com.
4. Policy Updates
Intelligent Web Developers reserves the right to modify or update this Refund and Returns Policy at any time. Please check this page periodically for any changes.
